Cancellation Policy
日程変更およびキャンセルにかかる料金は撮影開始日時の
前々日18時まで 0%
前々日18時から前日18時まで 50%
前日18時以降 100%
ただし、自然災害発生時は安全の確保のため延期(延期料なし)とさせて頂きます。
延長料(税込)
(Extension Price)
Note:
All emails from this form onward will be in Japanese. The management dashboard will also be in Japanese.
After logging in, communication with the photographer will be in English, but please be aware of this in advance.
For those using carrier email addresses:
If you are using a carrier email address such as "@ezweb.ne.jp", "@docomo.ne.jp", or "@softbank.ne.jp", there is a possibility that emails from us may not be delivered due to rejection settings.
We kindly ask you to:
- Disable domain rejection settings
- Add our domain "ami.works" to your receive list (whitelist)
If you have any questions about the settings, please contact your respective communication service provider directly.
If you do not receive a detailed reply from our support desk within two business days after the automatic reply email confirming receipt of this form, it is possible that the email has been rejected for the above reasons. Please check your device settings and contact us.